ABOUT US

We’ve been keeping Romania connected since 1991.

  • About Us

ABOUT US

For over 30 years, we have been connecting Romania and constantly investing to become the preferred choice of customers, both locally and internationally.

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We are a reliable partner for the business environment, through the quality of the delivery services offered and operational excellence. We deliver over 98% of shipments on time and do so with an extensive network of state-of-the-art national sorting hubs, cross-dock facilities, operating partnerships, warehouses, delivery points and thousands of couriers.

We offer a unique delivery experience to consumers, with the help of a complex universe of digital solutions, and delivery options – Cargus Mobile App, online payment solutions, the Cargus SHIP & GO network.

We support local communities and organizations, both financially and through volunteer actions carried out by our team.

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5 CENTERS

5 national sorting centers and 2 gateway warehouses

43 DEPOSITS

Where we process approximately 50 million parcels annually

3 000

The Cargus SHIP & GO national network completes the universe of delivery solutions offered to customers

OUR STORY

Currently, Cargus is one of the most important courier companies in Romania with over 3000 employees and partners, 2500 couriers and a business present in Romania and Poland. The international expansion strategy also includes countries such as: Czech Republic, Slovakia, Hungary, Germany, Bulgaria and Greece.

Cargus launches the Cargus Mobile App, an application dedicated to end customers, which gives them control over the ordered shipment: tracking the route, forwarding to a Cargus SHIP & GO point, payment and return.

Cargus enters the portfolio of Mid Europa Partners, one of the most active investment funds in Central and Eastern Europe, and becomes Cargus.

The founders sell Cargus to the international company DHL. At the time, Cargus had more than 1,700 employees and more than 1,000 courier vehicles, offering services to the local market.

Cargus launches its own network of lockers, thus completing the national out of home delivery network – Cargus SHIP & GO, which currently has more than 3,000 locations – fixed points and lockers.

Cargus acquired QeOPS, one of the most important providers of e-fulfillment services and customized logistics solutions in Romania, complementing its services offered to customers.

Cargus and Urgent Courier become equal partners following a merger process. This is how Urgent Cargus is born. A year later the new company migrates to a common operational platform –Soft Couriers.

Two Romanian entrepreneurs, Carmina and Gusti Pleșea, founded the first domestic courier company in Romania, calling it CARGUS International. The investment budget was approximately 3,000 euro.

Currently, Cargus is one of the most important courier companies in Romania with over 3000 employees and partners, 2500 couriers and a business present in Romania and Poland. The international expansion strategy also includes countries such as: Czech Republic, Slovakia, Hungary, Germany, Bulgaria and Greece.

Cargus launches its own network of lockers, thus completing the national out of home delivery network – Cargus SHIP & GO, which currently has more than 3,000 locations – fixed points and lockers.

Cargus launches the Cargus Mobile App, an application dedicated to end customers, which gives them control over the ordered shipment: tracking the route, forwarding to a Cargus SHIP & GO point, payment and return.

Cargus acquired QeOPS, one of the most important providers of e-fulfillment services and customized logistics solutions in Romania, complementing its services offered to customers.

Cargus enters the portfolio of Mid Europa Partners, one of the most active investment funds in Central and Eastern Europe, and becomes Cargus.

Cargus and Urgent Courier become equal partners following a merger process. This is how Urgent Cargus is born. A year later the new company migrates to a common operational platform –Soft Couriers.

The founders sell Cargus to the international company DHL. At the time, Cargus had more than 1,700 employees and more than 1,000 courier vehicles, offering services to the local market.

Two Romanian entrepreneurs, Carmina and Gusti Pleșea, founded the first domestic courier company in Romania, calling it CARGUS International. The investment budget was approximately 3,000 euro.

WHAT WE DO

We are a trusted partner for businesses and provide valuable experiences for their customers. And we do this by investing in several key directions.

Whether you’re shipping packages or pallets of packages, we get them to their destination on time and at the right price for your company. And the Cargus return service, available throughout the national Cargus SHIP & GO network, gives online stores real-time control over the return process and conditions, but also more flexibility. We also offer online stores complete logistics solutions, such as fulfillment, through QeOPS.

We are a courier service connected to the current needs of our customers. So, we offer them multiple delivery options – by courier, but also through our Cargus SHIP & GO network. It comprises more than 3,000 lockers and pick-up / drop-off points, covering both big cities and small towns across the country, is fully integrated into the Cargus delivery ecosystem and gives consumers freedom and control.

We have one of the best delivery rates on the Romanian market – 98% of all Cargus deliveries reach the recipients as promised. This performance is due to the national network of operational centers and warehouses, positioned in strategic areas in Romania and benefiting from the latest technology.

We know how important efficiency is to you. That’s why Cargus IT solutions are a reliable support for your shipments, regardless of the profile or type of products traded: WebExpress Online for stores with up to 10,000 shipments per month, integration modules, individual API integration solutions, platforms that provide access at local and international marketplaces.
We didn’t forget the consumers either, so for them we launched the Cargus Mobile App, an application that gives them control over the ordered package – tracking the package, directing it to a pick-up point, payment and return.

The cross-border e-Commerce market has developed rapidly in recent years. That’s why, in 2022, we expanded internationally. We started with Poland, where we also developed a cross dock facility, which would support the delivery of products from this country to the territory of Romania and which completes the national network of warehouses. And from this autumn we will open new markets: the Czech Republic, Slovakia, Germany, Hungary, but also Bulgaria and Greece.

OUR PERFORMANCE IS RECOGNIZED

We have obtained from EcoVadis, one of the largest rating and certification agencies, the silver medal for sustainability management.

Cargus obtained several awards at the Romanian Contact Center Awards: Best Contact Center (Internal / Medium size) / Best Telesales Department / Best Contact Center Advisor (Key Accounts Desk) / Best Contact Center Team Manager / Best Telesales Consultant / Best Telesales Team Manager.

Cargus was awarded at The Courier & Postal Services Business Awards for Excellence 2022 event, organized by GOVNET Romania, with two awards for “The most impressive business evolution” and “The best web application for delivery services”.

The Cargus Mobile application was designated the best application of a courier company, at the Gala Romanian Courier&Postal Services Business Awards 2021, organized by Govnet.

Cargus ranked first in the customer satisfaction survey conducted by the National Authority that manages Romanian postal operators, ANCOM.